Design and build the AI models powering OtoChat and OtoDocs. You’ll work on NLP, document understanding, and conversational AI at scale, taking models from prototype to production for enterprise clients.
Responsibilities
- Design, train, and fine-tune transformer-based models for conversational AI and document understanding
- Own the full ML lifecycle: data pipelines, evaluation, deployment, and monitoring in production
- Collaborate with the product team to translate client requirements into model capabilities
- Optimize inference latency and cost for real-time chat and document-processing workloads
- Stay current with the NLP/LLM research landscape and bring relevant techniques into our stack
Requirements
- Strong Python experience with production ML systems, not just notebooks
- Hands-on experience with transformer architectures (fine-tuning, prompting, or both)
- Comfortable with the full pipeline from data collection to deployed, monitored model
- Experience with at least one major ML framework (PyTorch, TensorFlow, or similar)
- Clear communicator who can explain model behavior to non-ML stakeholders
What We Offer
- Remote-first, flexible working hours
- Competitive compensation and equity
- Direct impact on products used by enterprise clients from day one
- A small, senior team where your work ships fast, not stuck in committee